Terms and Conditions

1. Introduction

Welcome to morabali.com, a website operated by PT Mora Jelajah Wisata. By accessing and using this website or our services, you agree to the terms and conditions stated below.

2. Services Offered

We provide transportation and tour services in Bali, including:

  • Airport Transfers
  • Point-to-Point Transfers
  • Full-Day and Half-Day Rentals
  • Custom Tour Packages

3. Booking & Payment

  • All bookings must be confirmed via our website or official communication channels (WhatsApp, phone, or in-person).
  • A deposit or full payment may be required to secure your reservation.
  • The following payment methods are available:
    • Cash on Delivery (COD)
    • Local Bank Transfer
    • Credit/Debit Card via EDC terminal
    • Online Credit/Debit Card Payment (if available)

4. Pricing

  • All prices are stated in Indonesian Rupiah (IDR) and include applicable taxes unless stated otherwise.
  • Prices may vary based on high season, public holidays, or specific service customizations.

5. Changes & Cancellations

  • Booking changes are subject to availability.
  • Cancellations must be made at least 48 hours before the scheduled service to be eligible for a refund (see refund policy below).

6. Responsibility

  • PT Mora Jelajah Wisata is not liable for delays caused by traffic, weather, or unforeseen circumstances.
  • Passengers are responsible for their personal belongings during the trip.

7. Conduct

  • We reserve the right to refuse service to individuals behaving inappropriately or unlawfully.
  • No smoking, alcohol, or illegal substances are allowed in the vehicle.

8. Insurance

  • Basic passenger liability insurance is included.
  • For comprehensive travel protection, we recommend customers arrange their own travel insurance.

9. Changes to Terms

We may update these terms at any time. Updates will take effect once posted on this website.